IMPORTANT INFORMATION - Please Read Before Continuing to Ticket Purchase
2 - 6 year olds are only permitted entry during our KidJump session (10am-11am every day).
Children aged 2 - 6 CANNOT participate on any session out-with KidJump.
RyzeFit Classes are for ages 14+ only.
All other sessions are for ages 7 years+ only.
Individuals aged 7 years+ CANNOT participate in the KidJump session.
Please arrive AT LEAST 30 MINUTES prior to your scheduled flight time to allow for check-in and to receive a safety briefing from a member of our flight crew. We are not responsible for time lost due to late arrival or lack of signed disclaimer(s).
All participants MUST have a valid signed disclaimer before they are permitted entry into the park. Anyone under the age of 16 must have a disclaimer signed by one of the following:
- legal guardian
- responsible adult aged 21+ (must have parent/legal guardians permission to sign on their behalf)
PLEASE NOTE: Permission by phone or email is not sufficient.
Disclaimers can be completed in two ways:
- eDisclaimer (valid for 12 months): Can be completed either on our website prior to arrival or at our Disclaimer Station when you arrive at the facility.
- Paper Disclaimer (valid for 1 admission): Can be printed out and completed prior to arrival at the facility
HARD ROCK CAFÉ COMBI
IMPORTANT: If your booking contains Hard Rock Combi tickets, then you MUST reply to this email with your preferred dining reservation time. If you fail to do this then your booking may not be accepted by Hard Rock Café
Please note: Hard Rock Café dining reservations are only valid on the same day as your jump at Ryze Glasgow.
For bookings of up to 10 people:
We will happily re-schedule or refund a booking any time up to the day before you are scheduled to arrive. Unfortunately, tickets become non-refundable and non-tranferrable on the day of your session.
If you require a refund or wish to reschedule your tickets to another day/time, please call our park on: 0141 320 4160 (Option 1)
For parties and groups of 11+ people:
Payment for Parties and Large Group Events will be given a full refund on cancellations made more than a week in advance. A payment becomes non-refundable within 7 days of the event.
To re-schedule or refund parties or large group events please contact our Events Coordinator on 0141 320 4160 (Option 2).
PLEASE NOTE: We will not refund tickets in your booking for jumpers that do not turn up on the day of the event.
For more information about Sessions, Activities and Prices please refer to our main website: www.ryzeglasgow.com